Emergency Services and Crisis Intervention

The Eastern Shore Community Services Board (ESCSB) crisis response team is trained to help individuals resolve the crisis in the least restrictive, recovery-oriented method possible. Services include: 

• telephone counseling, 
• a face to face appointment,
• crisis stabilization services,
• in-patient hospitalization.
• follow-up appointments with an ESCSB provider or private provider in the community.

In the event an individual is in need of emergency intervention and is not willing to participate in an emergency assessment, per the Code of Virginia, the crisis staff may obtain an emergency custody order (ECO) or temporary detention order (TDO) to facilitate the person getting their treatment needs to be met on an involuntary basis. 

When an inpatient setting is needed, the ESCSB crisis responder will consult with community providers or facilitate an admission in an inpatient setting. For individuals who are without health insurance, crisis staff members may facilitate an inpatient admission with funds available through the HPR-V Reinvestment Program. 

The emergency staff at the Nassawadox Counseling Center also provide discharge planning and follow-up appointments for individuals after their discharge from an inpatient setting.