Programs that provide flexibly scheduled transportation for community residents who are unable to use the fixed-route public transportation system. The services may be used by the general public or limited to special populations such as older adults and individuals with a disability.

Programs that provide door-to-door (or curb-to-curb) transportation for purposes of shopping, banking, social events, medical appointments, getting to and from work, and similar activities for people with disabilities and older adults who need accommodations and are unable to utilize other available means of transportation. Some, but not all, vehicles used for this purpose are equipped with wheelchair lifts. Also includes disability parking placards and information.

Public local and regional transportation services including buses, rail, shuttles, and trolleys, that follow a fixed route schedule.

Long-distance transportation provided by public providers is generally offered between two separate metropolitan areas or rural areas of equivalent distance to a separate metropolitan area. Service may also operate in an interurban network or to a specific destination on a fixed route. Service is usually scheduled, but may operate at fixed intervals. Service may be one-way, open-ended, or round-trip. Unlimited trips may be available using a pass.

Mobility Managers across Virginia manage and implement coordinated transportation services for veterans, low-income individuals, older adults, persons with disabilities, and individuals with transportation needs.

Programs that provide comprehensive, intensive instruction that teaches older adults or individuals with disabilities how to travel independently and safely using accessible public transportation. Skills include boarding the correct bus or subway, recognizing and disembarking at the correct destination, following directions, recognizing and avoiding dangerous situations and obstacles, handling unexpected situations such as re-routed buses or subways or getting lost, using specialized equipment or devices, and recognizing the need for assistance and requesting help from appropriate sources.