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Virginia Department of Social Services (VDSS)

5600 Cox Road
Glen Allen, VA 23060

(804) 726-7386

Get Directions

37.673741, -77.564867

Contact Information

Main
(804) 726-7386
Toll-Free
(800) 552-3431

Who We Are

The Percentage of Income Payment Program (PIPP) offers financial assistance for electricity access. The program assists eligible, low-income Dominion Energy households to maintain their electric service by making utility bills more affordable year-round.

The monthly bill is based on the household's income and primary heat source. Visit the PIPP website for more information.

To apply for PIPP assistance, Dominion Energy customers should either:

  • Complete an online application at CommonHelp.
  • Submit a paper application to your local department of social services.

Applications are available on the website at PIPP Application - English (PDF) and 
PIPP Application - Spanish (PDF).

Who We Serve

Languages Spoken
English
,
Spanish
Service Area(s)
Statewide

Cost & Payment Methods

Fee Structure
No Fee

Age Requirements
18 and over
Family
Yes
Other Eligibility Criteria
Households must have a Dominion Energy account.

Intake Process
Complete an online application at CommonHelp website or submit a paper application to your local department of social services.
Documents Required
Proof of income
,
Social Security card
Self Refer
No
Provider Refer
No

Qualifications
Report Problems
Call the Agency
,
Visit the Agency