Accessible Medical Transportation

Salem VA Medical Center (VAMC)

1970 Roanoke Boulevard
Salem, VA 24153

(540) 982-2463

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Contact Information

Main
(540) 982-2463
Toll-Free
(800) 698-2411
Phone Emergency
(800) 273-8255 x1
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Who We Are

The Veteran's Administration (VA)  Veterans Transportation Program (VTP) offers veterans many travel solutions to and from their VA healthcare facilities. This program offers these services at little or no costs to eligible veterans through the following services:

Beneficiary Travel (BT);

Veterans Transportation Service (VTS);

Highly Rural Transportation Grants (HRTG).

By meeting eligibility income and ability requirements, veterans are either transported or reimbursed for mileage if their VA appointment is approved. If determined to be medically necessary, wheelchair and stretcher transportation is available.

A fixed-route bus transportation service is also available between VA clinic locations in Wytheville, Danville, Lynchburg, and Staunton. The bus holds 32 passengers and allows caregivers to ride with the veteran. 

 

Who We Serve

Languages Spoken
English
Service Area(s)
Alleghany County
,
Bedford County
,
Bland County
,
Botetourt County
,
Carroll County
,
Craig County
,
Danville City
,
Floyd County
,
Franklin County
,
Galax City
,
Giles County
,
Henry County
,
Montgomery County
,
Patrick County
,
Pulaski County
,
Roanoke City
,
Roanoke County
,
Rockbridge County
,
Salem City
,
Tazewell County
,
Wythe County

Cost & Payment Methods

Fee Structure
Call for Information

Age Requirements
18 and over
Other Eligibility Criteria
Provides emergency mental health coverage to former service members with other-than-honorable (OTH) administrative discharges and with honorable discharges. 

Available 24/7
Yes
Additional Availability Comments
Emergency crisis services are available 24 hours per day, every day, by calling the Veterans Crisis Line at 800-273-8255 (press 1).

Intake Process
Call the social work department for an eligibility determination. Emergency crisis services are available 24 hours per day, every day, by calling the Veterans Crisis Line at 800-273-8255 (press 1).
Documents Required
Call for details
Self Refer
Yes
Provider Refer
Yes
Intake Contact Telephone
(540) 982-2463 x23573

For Transportation Providers Only:

We can accommodate riders with:
Escorts (with paid fare)
,
Guide Animals
,
Hearing Impairment
,
Manual wheelchairs
,
Vision Impairment
To accommodate riders, we offer:
Staff training on assisting people with mobility problems
,
Voice announcements

Report Problems
Call the Agency
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