Contact Information
Main
(540) 731-2000
Toll-Free
(800) 422-8482
Phone Emergency
(800) 284-8898
Who We Are
Carilion Mental Health - New River Valley provides a full spectrum of care for adults with all stages of chemical dependency. All levels of care are available, including medically-managed detoxification, partial hospitalization, intensive outpatient, continuing care, consultation and other outpatient programs. Day treatment allows patients to commute. Pre-treatment services are available for non-dependent people experiencing life problems related to alcohol or other drug abuse by a loved one. All providers are licensed or certified in their specialties.
Who We Serve
Languages Spoken
English
Service Area(s)
Alleghany County
,
Botetourt County
,
Carroll County
,
Covington City
,
Craig County
,
Floyd County
,
Galax City
,
Giles County
,
Montgomery County
,
Pulaski County
,
Radford City
,
Roanoke City
,
Roanoke County
,
Salem City
,
Wythe County
Cost & Payment Methods
Payment Method(s)
Private Pay
,
Private Insurance
,
Medicaid
,
Medicare
Fee Structure
Call for Information
Age Requirements
18 and over
Other Eligibility Criteria
The facility serves adults who need behavioral health or substance use services.
Available 24/7
Yes
Additional Availability Comments
Inpatient visiting hours are 5:30 PM to 6:30 PM.
Intake Process
Call for an assessment. CONNECT is a confidential, 24-hour emergency evaluation and referral service provided by Carilion Clinic to members of our community. CONNECT is staffed by psychiatric nurses and clinical social workers trained to help people access psychiatric and behavioral medicine support. CONNECT Services are available 24 hours every day for emergency evaluation and referrals by calling (540) 981-8181 or (800) 284-8898. CONNECT can perform emergency mental health evaluations at Carilion New River Valley Medical Center during normal business hours and at Carilion Roanoke Memorial Hospital 24 hours a day.
Documents Required
Call for details
Self Refer
Yes
Provider Refer
Yes
Intake Contact Telephone
(800) 284-8898
Report Problems
Call the Agency