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Bay Aging

111 Commerce Parkway
Warsaw, VA 22572

(804) 250-2011

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Contact Information

Main
(804) 250-2011
Toll-Free
(877) 869-6046

Who We Are

Bay Transit is a nonprofit community transit service. Bay Transit is a program of Bay Aging. Bay Transit provides transportation for people of all ages, for all reasons.  Accessible and safe transportation to the local destination of a rider's choice is provided without regard for disability, age, or economic status. Bay Transit provides on-demand service and offers fixed routes in some communities. 

Dispatch telephone numbers include toll-free calls 24 hours per day from all areas  (877) 869-6046.

To schedule during Monday through Friday, the dispatch hours are 6:00 am - 6:00 pm.

For Charles City, King and Queen, King Willian and New Kent Counties call (804) 966-8743;

For Essex, Lancaster, Middlesex, Northumberland, Richmond, and Westmoreland Counties and in Colonial Beach call (804) 250-2011;

For Gloucester and Mathews Counties call (804) 693-6977.

Fare exceptions include Colonial Beach is $1.00 per stop and Colonial Beach Discount Ticket Books are 10 tickets per book for $8.00; Dahlgren daily is $3.00 one way and Monthly Pass (both ways) are $60.00; Spotsylvania Mall from Colonial Beach is $4.00 one way; New Kent and Charles City to Williamsburg or Richmond is $3.00 one way; West Point Around Town is 50 cents; and Seasonal Trolleys are 50 cents.

If using cash, exact change is required.

Who We Serve

Languages Spoken
English
Service Area(s)
Charles City County
,
Essex County
,
Gloucester County
,
King William County
,
King and Queen County
,
Lancaster County
,
Mathews County
,
Middlesex County
,
New Kent County
,
Northumberland County
,
Richmond County
,
Westmoreland County

Cost & Payment Methods

Payment Method(s)
Cash only
Fee Structure
Call for Information

Age Requirements
No Age Requirement
Family
Yes
Other Eligibility Criteria
Serves all people of all ages, for all reasons. Children younger than age 12 must be accompanied by an adult.

Available 24/7
No
Additional Availability Comments
Call Monday through Friday anytime between 6:00 am and 6:00 pm to talk directly with a dispatcher. The toll-free Ride Line accepts calls 24 hours per day. Buses run Monday through Friday 6 am until 6 pm

Intake Process
Call as far in advance as possible to schedule a ride. 24 hours advance notice required with two business days notice preferred. If you leave a message on voice mail, call back to talk to a dispatcher to confirm your ride.
Documents Required
Call for details
Self Refer
Yes
Provider Refer
Yes
Intake Contact Telephone
(877) 869-6046

For Transportation Providers Only:

We can accommodate riders with:
Manual wheelchairs
,
Powered wheelchairs

Report Problems
Call the Agency