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Alexandria Department of Community and Human Services

2525 Mount Vernon Avenue, Unit 9
Alexandria, VA 22314

(703) 746-5700

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Contact Information

Main
(703) 746-5700
TTY/TTD
(703) 836-1493

Who We Are

The Alexandria Homeless services provide:

  • Shelters for emergency* and winter**
  • Eviction Storage: furniture storage and emergency shelter referrals for eligible low-income households facing immediate eviction or foreclosure
  • Transitional Housing: financial assistance and services to homeless families making the transition from the emergency shelter to permanent housing
  • Crisis Child Care: childcare assistance for persons in shelters seeking employment. 

*The Alexandria Community Shelter is a 64-bed emergency shelter located at 2355-B Mill Road.  The shelter is owned by the City of Alexandria and operated by Volunteers of America Chesapeake.  Shelter is provided for singles.  For more information, call 703-746-3660.
**The Winter Hypothermia Shelter provides overnight shelter from November through March at Carpenter’s Shelter and local churches. Address of Carpenter's Shelter is 5701-D Duke Street in Alexandria.  This shelter also accommodates men, women and families with children.   Call 703-548-7500 for more information.

The Carpenter's Shelter at 930 North Henry Street is a location that serves families experiencing homelessness. 703.746.3660. Hours are 7 p.m. - 7 a.m. daily

Visit Transportation for more information. 

Bus Line: Metrobus 10 A-B-C. Subway Stop: Braddock Road.

Who We Serve

Languages Spoken
English
Service Area(s)
Alexandria City

Cost & Payment Methods

Fee Structure
No Fee

Age Requirements
No Age Requirement
Family
Yes
Other Eligibility Criteria
Alexandria residents; Income limit

Available 24/7
No
Additional Availability Comments
Office hours 8 am - 5 pm. Except holidays. After hours available by calling the Alexandria Community Shelter.

Intake Process
For all inquiries please call the Homeless Services Assessment Center (HSAC) at 703-746-5700. You may text a message to 703-346-5599.
Self Refer
Yes
Provider Refer
Yes
Intake Contact Telephone
(703) 746-5700