Blue Ridge Behavioral Healthcare
611 McDowell Avenue
The Burrell Center
Roanoke, VA 24016
(540) 343-3007
Get DirectionsWho We Are
Emergency Services provides:
- 24-hour crisis intervention counseling and referral;
- pre-admission screening to determine the need for hospitalization;
- court liaison for involuntary commitment procedure;
- initial contact for the Sexual Assault Response and Awareness (SARA) program.
During the business day, this service provides a single source for determining placement through a variety of comprehensive assessment instruments.
Based on the outcome of the screening, individuals may receive a clinical assessment, short-term counseling, and/or referrals to the appropriate level and intensity of treatment, either from Blue Ridge Behavioral Healthcare or other community providers.
{Languages: Call ahead to arrange other language interpreters}
Who We Serve
Languages Spoken
English
,
Call if translation is needed
Service Area(s)
Botetourt County
,
Craig County
,
Roanoke City
,
Roanoke County
,
Salem City
Cost & Payment Methods
Payment Method(s)
Private Pay
,
Private Insurance
,
Medicaid
,
Medicare
Fee Structure
Call for Information
Age Requirements
No Age Requirement
Residency Requirements
Serves residents of the cities of Roanoke and Salem and the counties of Botetourt, Craig and Roanoke.
Other Eligibility Criteria
Serves individuals with behavioral health, substance use, developmental disability and sexual assault response needs.
Available 24/7
Yes
Additional Availability Comments
Emergency and Crisis Services are available 24 hours per day, every day.
Intake Process
Call the Access Center or walk in at The Burrell Center, located at 611 McDowell Avenue, Roanoke, Virginia 24016. Children and youth may walk-in for screening without an appointment between 8:30 AM and 3:00 PM Monday through Friday. There are extended walk-in hours for children and youth intakes on Tuesdays until 4:30 PM. The children and youth entrance to the Access Center is on the left side of the main Burrell Center building, highlighted by a Children’s Access Center sign. The adult entrance remains through the main Burrell doors in the center of the building.
Documents Required
Call for details
Self Refer
Yes
Provider Refer
Yes
Intake Contact Telephone
(540) 981-9351
Qualifications
Qualification Type
Licensure
Qualification Entity
Virginia Department of Behavioral Health and Developmental Services
Qualification Number
070
Report Problems
Call the Agency