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Cumberland Mountain Community Services Board

78 Rogers Street
Lebanon, VA 24266

(276) 889-3785

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Contact Information

Main
(276) 889-3785
Toll-Free
(800) 286-0586
Phone Emergency
(276) 964-6702
TTY/TTD
(800) 347-4939

Who We Are

At Cumberland Mountain Community Services Board, the Behavioral Health Emergency and Crisis Services program is to provide immediate person-centered and recovery focused intervention in psychiatric, emotional or behavioral crises in order to prevent or reduce the risk of institutionalization or re-institutionalization. Individuals presenting with needs for emergency or crisis services will be admitted immediately for emergency and crisis services. There are no restrictions on the length of service as long as the individual continues to experience related distress to an identified episode of psychiatric, emotional or behavioral distress. Individuals whose crisis situation is related to a primary medical condition or conditions that require stabilization or active treatment will be excluded from this service until medical treatment resolves this situation. Emergency and Crisis Services are available 24 hours per day, seven days per week, 365 days per year. Services include the following: 

  • Crisis Intervention,
  • Crisis Resolution,
  • Pre-admission Screening, 
  • Consultation,
  • Referral,
  • Residential,

Any other identified need for supports essential for living in the community.

Services are provided by telephone with the capability of face-to-face intervention and consultation, a walk-in appointment at the four service offices during regular office hours Monday through Friday from 8:30 am-4: 30 pm or by face-to-face contact by staff after work hours at local hospitals, jails, and sheriff’s departments.

Who We Serve

Languages Spoken
English
Service Area(s)
Buchanan County
,
Russell County
,
Tazewell County

Cost & Payment Methods

Fee Structure
Sliding Scale Fee
,
Call for Information

Age Requirements
No Age Requirement
Family
No
Residency Requirements
Serves residents of Buchanan, Russell and Tazewell Counties.
Other Eligibility Criteria
Serves individuals with behavioral health, developmental disabilities and substance use needs.

Available 24/7
Yes
Additional Availability Comments
Crisis services are available 24 hours per day, every day.

Intake Process
Call for an assessment. For after hours emergencies, 24 hours per day, every day, call 800-286-0586.
Documents Required
Call for details
Self Refer
Yes
Provider Refer
Yes
Intake Contact Email
info@cmcsb.com
Intake Contact Telephone
(276) 964-6702

Qualifications
Qualification Type
Licensure
Qualification Entity
Virginia Department of Behavioral Health and Developmental Services
Qualification Number
093
Report Problems
Call the Agency