Family Crisis Support Services
701 Kentucky Avenue SE
Norton, VA 24273
(276) 679-7240
Get DirectionsContact Information
Main
(276) 679-7240
Toll-Free
(800) 572-2278
Phone Emergency
(276) 679-5273
TTY/TTD
(540) 679-1680
Who We Are
The Family Crisis Support Services provides temporary emergency shelter services to homeless men, women, and children. Services are free to individuals who meet state/national homeless criteria.
Services include Temporary Shelter; Intensive Case Management; Information and Referrals to Housing, Social Services, Limited Transportation; and Rapid Re-housing Services.
The primary goal of the homeless program is to assist clients in locating and moving into permanent housing. While at the shelter, clients will be assisted with referrals to needed services in order to achieve self-sufficiency.
Who We Serve
Languages Spoken
English
Service Area(s)
Buchanan County
,
Dickenson County
,
Lee County
,
Norton City
,
Russell County
,
Scott County
,
Wise County
Cost & Payment Methods
Fee Structure
No Fee
Age Requirements
18 and over
Family
Yes
Other Eligibility Criteria
Adult Men and women, and families. Please show legal identification; must be mentally and physically competent to care for themselves and present no danger to others.
Available 24/7
Yes
Additional Availability Comments
The shelter itself is a 24 hour shelter, but administrative hours are 8:30 - 4:30.
Intake Process
Call or email for more information. A phone assessment can be done.
Self Refer
Yes
Provider Refer
Yes
Intake Contact
Adan Thompson, Housing Supervisor
Intake Contact Email
adam.thompson@family-crisis.org
Intake Contact Telephone
(276) 679-7240
Report Problems
Call the Agency