Services

Transportation, Medical

Programs for individuals who need local or long distance medical services and require transportation assistance due to financial or health conditions.

Transportation, Pedestrian Safety

Transportation, Private Accessible

Private programs that provide door-to-door (or curb-to-curb) transportation for purposes of shopping, banking, social events, medical appointments, getting to and from work, and similar activities for people with disabilities and older adults who need accommodations and are unable to utilize other available means of transportation. Some but not all vehicles used for this purpose are equipped with wheelchair lifts. 

Transportation, Private Long-Distance

Long-distance transportation provided by private providers is generally offered between two separate metropolitan areas or rural areas of equivalent distance to a separate metropolitan area. Service may also operate in an interurban network or to a specific destination on a fixed route. Service is usually scheduled, but may operate at fixed intervals. Service may be one-way, open-ended, or round-trip. Unlimited trips may be available using a pass.

Transportation, Public Accessible

Programs that provide door-to-door (or curb-to-curb) transportation for purposes of shopping, banking, social events, medical appointments, getting to and from work, and similar activities for people with disabilities and older adults who need accommodations and are unable to utilize other available means of transportation. Some, but not all, vehicles used for this purpose are equipped with wheelchair lifts. Also includes disability parking placards and information.

Transportation, Public Long-Distance

Long-distance transportation provided by public providers is generally offered between two separate metropolitan areas or rural areas of equivalent distance to a separate metropolitan area. Service may also operate in an interurban network or to a specific destination on a fixed route. Service is usually scheduled, but may operate at fixed intervals. Service may be one-way, open-ended, or round-trip. Unlimited trips may be available using a pass.

Transportation, Public Paratransit and Flexible Schedule

Programs that provide flexibly scheduled transportation for community residents who are unable to use the fixed-route public transportation system. The services may be used by the general public or limited to special populations such as older adults and individuals with a disability.

Transportation, Ride App Service Networks

Companies such as Uber or Lyft (formally known as "Transportation Network Company Rides" or TNCs), which provide prearranged ground transportation that is booked via an app or a website and connects passengers with drivers who use their own, noncommercial vehicles. Some companies may offer a variant arrangement where the passenger uses an online marketplace to retain a driver who drives the customer's own car for them; and a limited number offer accessible transportation options such as wheelchair accessible vehicles equipped with ramps or hydraulic lifts or door-to-door support for riders who may need help with wheelchairs, walkers and scooters or who have a service animal.

Travel Training for Older Adults and People With Disabilities

Programs that provide comprehensive, intensive instruction that teaches older adults or individuals with disabilities how to travel independently and safely using accessible public transportation. Skills include boarding the correct bus or subway, recognizing and disembarking at the correct destination, following directions, recognizing and avoiding dangerous situations and obstacles, handling unexpected situations such as re-routed buses or subways or getting lost, using specialized equipment or devices, and recognizing the need for assistance and requesting help from appropriate sources.