Metro Lift

Washington Metropolitan Area Transit Authority (Metro)

600 Fifth Street NW
Washington, DC 20001

(202) 637-7000

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Contact Information

Main
(202) 637-7000
Toll-Free
(888) 762-7874
Visit Website Visit Program

Who We Are

Metro Lift is a reduced-fare program for DC, Maryland, and Virginia customers enrolled in SNAP (Supplemental Nutrition Assistance Program). A 50 percent discount on Metrobus and Metrorail trips. Metro Lift is not accepted on MetroAccess. The discount does not apply to pass products.

Online enrollment, and appointment scheduling for in-person enrollment, required documents, answers to frequent questions, multi-language flyers, and more are available on the website. Online enrollment is available for appointments at the Metro Center Metro Station, L'Enfant Metro Headquarters, and the New Carrolton Metro Offices.

Enrollment center business hours are Monday thru Thursday from 8:00 AM until 4:00 PM and Fridays from 8:00 AM until 6:00 PM. Enrollment centers are closed on weekdays from 12:00 PM to 1:00 PM.

Language assistance and interpretation are free of charge for over 100 languages. Call (202) 637-7000 or TTY (202) 638-3780. Press 1 for Spanish translation. For all other languages, press 88 and then press 5.

Who We Serve

Languages Spoken
English
Service Area(s)
Alexandria City
,
Arlington County
,
Fairfax City
,
Fairfax County
,
Falls Church City
,
Loudoun County
,
Manassas City
,
Manassas Park City
,
Maryland
,
Prince William County
,
Washington DC

Cost & Payment Methods

Payment Method(s)
Private Pay
Fee Structure
Fee Range

Age Requirements
No Age Requirement
Residency Requirements
Serves residents of Virginia, Washington DC, and Maryland.

Available 24/7
No
Additional Availability Comments
The customer service call center is closed on Thanksgiving, Christmas, and New Year's Day.

Intake Process
Visit the website to enroll online or to schedule an in-person enrollment appointment.
Documents Required
Call for details
Self Refer
Yes
Provider Refer
Yes
Intake Contact
SmarTrip Customer Support
Intake Contact Telephone
(888) 762-7874

Report Problems
Call the Agency
,
Send a Letter
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