Access on Demand, Mobility Services

Chesterfield County, Community Engagement and Resources, Mobility Services

9800 Government Center Parkway
First floor in the back of the Planning Department
Chesterfield, VA 23832

(804) 706-2796

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37.3790478, -77.5055957

Contact Information

Main
(804) 706-2796
Email
mobilityservices@Chesterfield.gov
Visit Website

Who We Are

Mobility Services is focused on improving existing transportation options and coordinating a community-wide transportation service network comprised of transportation providers to meet the needs of our citizens. Persons in need may include older adults, people with disabilities, and low-income individuals without personal vehicles.

Some of the transportation providers have vehicles that are equipped with lifts or ramps to assist passengers who need to board while using wheelchairs, walkers, or other devices. There is no additional charge to ride on these vehicles. Inform the reservations agent of this need when the reservation is made.  Drivers will assist passengers into and out of the vehicle and will assist with small packages,  Service animals and portable oxygen tanks are permitted. 

Please register online by completing the online Mobility Services Registration Form (PDF) and visit the website for Mobility Services Rider's Guide for complete information on services.

Who We Serve

Languages Spoken
English
Service Area(s)
Chesterfield County

Cost & Payment Methods

Payment Method(s)
Private Pay
Fee Structure
Fixed Fee

Age Requirements
No Age Requirement
Residency Requirements
Must be a Chesterfield County resident.
Other Eligibility Criteria
Serves residents with a disability, aged 60 or older. or living in a low-income household.

Available 24/7
Yes
Additional Availability Comments
Visit the website's Mobility Services Riders Guide for information about ride service hours.

Intake Process
Visit the website for information and complete the registration form. Call to receive a registration form by mail. You will need to provide proof of disability or age. You will receive a Mobility Services identification card once you register. Rides must be scheduled by telephone, not using mobile or online apps. After you have received your Mobility Services card, rides may be scheduled with Roundtrip at (804) 277-4866 or UZURV at (804) 655-0255.
Documents Required
Call for details
Self Refer
Yes
Provider Refer
Yes
Intake Contact
Mobility Services
Intake Contact Email
mobilityservices@Chesterfield.gov
Intake Contact Telephone
(804) 706-2796

For Transportation Providers Only:

We can accommodate riders with:
Guide Animals
,
Hearing Impairment
,
Manual wheelchairs
,
Personal Care Attendants
,
Powered wheelchairs
,
Scooters
,
Vision Impairment
To accommodate riders, we offer:
Lift equipped vehicle(s)
,
One-on-one staff assistance
,
Ramp(s)
,
Staff training on assisting people with mobility problems
,
Voice announcements
,
Walker storage / hooks or racks
,
Wheelchair on the vehicle
,
Wheelchair on lift for people with mobility problems

Report Problems
Call the Agency
,
Send an Email
,
Send a Letter
View PDF